Frequently Asked Questions

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We never drop subscribers. However, periodically, some email providers will classify us as “spam,” which could mean that your e-letter ends up in a junk email folder or is not received at all. If you consistently do not receive the e-letter, we suggest adding the email address .(JavaScript must be enabled to view this email address) to your email contact list to prevent them from going into your junk email folder. Until the problem is resolved, you can always read the e-letters by going to the specific letter's archives—see below. Also, be sure to mark our emails as a safe sender and domain to prevent your spam software from blocking them.
Thoughts from the Frontline is archived at Even if you’re already a subscriber, you’ll be asked to input your email address again (but that won’t cause an extra copy of the e-letters to appear in your mailbox).
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You can read them on our website In the upper right-hand corner of each article we’ve provided you with the ability to increase the font size, this is represented by an image of 3 A’s, just click on a larger A to increase the font size accordingly. Also, most browsers will allow to zoom and make the words and graphics appear larger.
If images are failing to appear, there are several possibilities:
  1. The HTML email sent to you is being converted to plain text, either by the email program on your machine or by your email provider (ISP).
  2. Your email program is turning the images off, and you need to turn them on (allow them to be displayed) for that message.
  3. The web server that is hosting the images is temporarily down.
To read the letters we suggest you just go to the Thoughts from the Frontline archive at and read them there, which lets you adjust the screen and turn it sideways.